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1. We only answer e-mails regarding the following. |
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1. Your current reservation
2. Past reservations
3. Trouble with making a reservation
4. Changes to a current reservation
5. Challenges with cancelling a reservation
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2. For your privacy and security, please send the following with your e-mail. |
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1. Confirmation or cancellation e-mail
2. Arrival/departure dates
3. Travel destination
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3. E-mails do not get forwarded to the hotel. |
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Changes to reservations are to be made solely by you, the guest to our site. Changes to current reservations cannot be made via e-mail nor phone.
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All changes can be made online. For information on how to make such changes, visit our FAQ's page.
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If you travel to Hokkaido by train, the first major city you'll come to after emerging from the Seikan Tunnel is the attractive port of HAKODATE , 260km southwest of Sapporo. Along with Shimoda on the Izu Hanto , this...
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