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1. We only answer e-mails regarding the following. |
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1. Your current reservation
2. Past reservations
3. Trouble with making a reservation
4. Changes to a current reservation
5. Challenges with cancelling a reservation
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2. For your privacy and security, please send the following with your e-mail. |
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1. Confirmation or cancellation e-mail
2. Arrival/departure dates
3. Travel destination
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3. E-mails do not get forwarded to the hotel. |
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Changes to reservations are to be made solely by you, the guest to our site. Changes to current reservations cannot be made via e-mail nor phone.
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All changes can be made online. For information on how to make such changes, visit our FAQ's page.
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Every day we show you new and exciting destination guides to some of our favorite locations as well as great discounts on hotels available in that area.
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HANGZHOU , capital of the province, southern terminus of the Grand Canal, and one of China's leading tourist attractions, lies in the north of Zhejiang at the head of Hangzhou Bay. The canal has been the instrument of the city's prosperity and...
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